Improve website’s lead generation and respond to customer queries in real time using HeyZilo live chat software.
It’s Free Forever
Equipped with powerful out-of-the-box features
HeyZilo delivers unmatched value at no cost. The value is added in this live chat software with capabilities that enable you to gather insights into webpages viewed by visitors. HeyZilo has the right set of features to cater to a variety of use cases in real-time chat landscape.
Customizable Chat
Widget
Attention Grabbing
Triggers
Pre-Chat Qualification
Form
Chat Ticketing
System
Real-time Visitor
Monitoring
Sound & Visual
Notifications
Working Hours
Scheduler
Quick Response
Shortcuts
Disruptive Visitor
Banning
In-depth Analytics &
Reporting
Private Chat
Supervision
Easy File
Sharing
Deliver Exceptional Conversational Experiences
– Options to customize chat widget front-end and tune it to the look and feel of your website.
– Better suited for sales teams whose maximum focus is to improve lead generation.
– Give instant gratification to your prospects or customers in real time.
Fuel sales by connecting qualified prospects with well-prepared agent
Trigger Messages
HeyZilo leverages the notification capability and displays a popup message to entice visitors to initiate chat. Notification message can be triggered when a visitor spends a certain amount of time on the website. The chat rescue trigger shares an auto response, if an agent is not present.
Pre-Chat Form
The pre-chat form in HeyZilo enables you to gather information before the actual chat starts. This feature helps in knowing initial requirements so that a qualified prospect connects with an agent who is well prepared.
Visitor Behaviour
Improve the conversion rate by monitoring the website’s visitor behavior before, during, and after the live chat. View different web pages that are being opened by the visitor and tune your messaging accordingly and offer better support.
Automate Email Marketing with MailChimp Integration
Data collected on HeyZilo can easily be exported to a MailChimp account in a single click. Using this data, email marketing campaigns can be initiated within MailChimp.”
Provide assistance and retain your customers with excellent support
HeyZilo is easy to setup and use. It makes it easier to run a business.
Create an Account
Get Tracking Code
Add to your website
Start Chatting
Personalized Chat Widget That Will Be Loved By
Your Customers & Agents
HeyZilo offers widget personalization options which enables a brand to let prospects know they are interacting
with a human being who can understand their queries.
Better Management Means Highly Efficient Team
HeyZilo offer features that enable chat agents to connect with website visitors at the right time so that no opportunities are lost. HeyZilo is a quality product by FATbit Technologies which holds expertise in creating custom solutions and offers a wide range of market ready ecommerce products.
Customizable Agent Accounts
Add multiple chat agents and bring their personality at the forefront with personalization. Furthermore, each chat agent can get a separate widget page which can be used to chat directly.
Operating Hours Scheduler
The weekday work hours option can be modified to change the availability status. The timezone can also be modified from the settings. The system automatically manages the live chat availability status accordingly.
Common Reply Shortcuts
Shortcuts can be defined for common replies. Agents use these shortcuts to decrease typing time and respond to queries quickly by typing only a few characters.
Help Whispers
Agents can instantly collaborate with each other without leaving the chat window and by leaving a note to share important information privately.
Simplified Tracking of Interactions & Visitor Data
Gain in-depth insights into website visitor behaviour with HeyZilo. It comes with capabilities such as extensive monitoring, efficient chat management, and tickets. Efficient tracking enables an agent to observe the web pages browsed by visitors before, during, and after initiating the live chat
HeyZilo enables you to monitor website visitor behaviour in real time. You can check visitor activity and identify prospects. A strategy can be created to convert prospects by going through different web pages opened by the visitor.
This section will show all the chat boxes which an agent has opened. It can be just an active/idle visitor or a chat in which agents are involved. The agents can share text information and attach documents as well.
All the previously completed chats are kept at one place. Any of the entries which require special attention can be tagged as a ticket. Tickets can be created during the chat as well as in the messaging archive.
Measure chat KPIs to get in-depth statistics
Analyze KPIs to track the overall performance. Certain KPIs can enable you to gain insights into team performance as well. Data-backed decisions can be made and new strategies can be created to improve the customer satisfaction level. Insights can be gathered from different reports. HeyZilo offers reports related to:
All the reports can be exported as CSV files.
Why is HeyZilo Free?
Since 2004, we, at FATbit Technologies, are enabling startups with market-ready solutions. Startups solve challenges that are complex by nature and important for society. Among the challenges, the importance of live chat resonates throughout the conversion funnel and even after the prospect has become a customer.
How do we earn through HeyZilo?
“Powered by HeyZilo” signature appears when you use our solution. We charge a monthly fee to remove “Powered by HeyZilo” signature. If you don’t want to remove the sticker, you can still use the full capabilities of our solution.
Why is HeyZilo Free?
Since 2004, we, at FATbit Technologies, are enabling startups with market-ready solutions. Startups solve challenges that are complex by nature and important for society. Among the challenges, the importance of live chat resonates throughout the conversion funnel and even after the prospect has become a customer.
We believe that startups should not be charged for interacting with their own website visitors. HeyZilo is our way of appreciating what startups do and how they add value in the community. Therefore, as a small gesture of giving back to the community of startups, we offer HeyZilo for free.
How do we earn through HeyZilo?
“Powered by HeyZilo” signature appears when you use our solution. We charge a monthly fee to remove “Powered by HeyZilo” signature. If you don’t want to remove the sticker, you can still use the full capabilities of our solution.
Improve customer satisfaction in real time by bringing
ease in the way prospects and customers reach you.
Exceptional live chat capability at no cost.
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